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Understanding customers is overrated, says Clayton Christensen

Clayton Christensen, at the SAS Institute’s forum in Las Vegas. Picture: Fran Foo Source: Supplied COMPANIES must stop trying to understand...

Costco's SA liquor licence knocked back

Photo : Costco has already opened interstate, including in Canberra (pictured), and plans to open the first of three SA stores at Kilburn. (ABC News...

MCEC to add hotel rooms

The Victorian State Government today announced that Melbourne Convention and Exhibition Centre (MCEC) will be expanded to include extra hotel rooms. However,...

Blue Mountains offers China Ready training

Tourism and hospitality operators can learn how to lure the 650,000 big spending Chinese visitors a year to Australia, projected to grow to 1.4 million...

Mired in debt, Darwin's historic Victoria Hotel closes its doors

Photo: One of Darwin's oldest pubs, the Victoria Hotel will be closing (ABC: Alex Fisher)   It survived three major cyclones and a Japanese bombing...

Market confidence boosting demand for pubs

The Australian pub property sector has performed well recently with sales of the likes of the Hotel Bondi and the $500 million Woolworths-owned portfolio....

Crackdown bid on hookah pipe cafes

Saddique Baig smoking a Shisha pipe at the Arabesque Shisha lounge in Coburg. Photo: Justin McManus Doctors and a coalition of public health groups...

Newtown Hotel customers can tap into Carlton Draught beer in a fresh new way

Newtown Hotel is the first venue north of the border to receive fresh and unpasteurised Carlton Draught tank beer. Newtown Hotel is the first pub...

The cafe owner who BANNED noisy children from her eatery despite being a mother herself - and business has never been better (but the babycino brigade is frothing mad)

A cafe owner has outraged mothers and fathers after posting on social media that parents with badly-behaved children should steer clear of her cafe.  On...

Thai hotel chain to build resort in Qld

Thai hotel and resort company Dusit Group has launched the development of a $550 million golf and spa resort in Springfield, Queensland. The resort development,...