Certificate IV in Hospitality

Hospitality course details

Course description and aims

This course provides the skills and knowledge to work across a broad range of hospitality services and is aimed at those who possess sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. Graduates will be able to operate independently or with limited guidance from others, and use discretion to solve non-routine problems.

This qualification also provides a pathway to work as a supervisor in hospitality organisations such as restaurants, hotels, motels, clubs, pubs, cafs, and coffee shops. This qualification allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Course outcomes and careers

Possible job titles include:

Bar supervisor or team leader
Concierge
Duty manager
Food and beverage supervisor or team leader
Forecast analyst (accommodation services)
Front office supervisor or team leader
Housekeeping supervisor

Articulation

When you finish this course you may be eligible to do SIT50313 Diploma of Hospitality or other diplomas in any service industry field.

Expected Outcomes

This qualification reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many individuals have supervisory responsibilities and plan, monitor and evaluate the work of team members.

Job Roles:

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This qualification provides a pathway to work as a team leader or supervisor in hospitality organisations such as restaurants, hotels, catering operations, clubs, pubs, cafes and coffee shops.

Possible job titles include:

bar supervisor or team leader
concierge
duty manager
food and beverage supervisor or team leader
forecast analyst (accommodation services)
front office supervisor or team leader
housekeeping supervisor or team leader
gaming supervisor or team leader
reservation analyst
shift manager

This qualification is suitable for an Australian Apprenticeship pathway.

Entry requirements

There are no entry requirements for this qualification.

Pathways Information

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Individuals may enter SIT40313 Certificate IV in Hospitality with limited or no vocational experience and without a lower level qualification. However, it is strongly recommended that individuals undertake lower level qualifications, and/or gain industry experience prior to entering the qualification.

Certificate IV in Hospitality Qualification